Frequently Asked Questions

Should I make an appointment?

We always do our best to accommodate last-minute needs, however to receive the ideal time for your schedule, it is best to make an appointment.

What information do you need from me when making an appointment?

When calling to make an appointment, we require a first and last name, a phone number, and a credit card number. We do not charge the credit card, unless we are not given adequate notice (24-hours) for a cancellation.

What time should I arrive to my appointment?

Please arrive at least 5 to 10 minutes prior to appointment start time.

How can I pay for my services?

We accept most major credit cards, including Visa, MasterCard, and Discover, as well as cash and checks.

How much gratuity should I leave?

Gratuity is always at the client’s discretion, but average gratuity is around 20%.

What is your cancellation policy?

Clients must give a 24- hour notice for cancellation of appointments. If sufficient notice is not given you will be charged in full for payment of scheduled session.

What happens if I am late?

We always make every effort to accommodate our clients. If a client is late for an appointment, that treatment time will be decreased so that the next client will be able to start on time. Unfortunately the client will be charged for the service they were booked. Please arrive early to insure that you receive the full service you desired, and are not charged for services you were unable to receive due to time restraints.

Are gift cards available for Revive Services?

Gift cards are available from Revive  whether for dollar amounts or for specific services. The purchaser is also able to include gratuity for a service if desired. Gift cards may be purchased in one of two ways: (1) in person at Revive, OR (2) online using the link provided on our gift card page.

Is it okay to bring my child?

We ask that children are not brought to the service, unless they are also receiving treatments.

What is the minimum age to receive treatments?

The minimum age for receiving spa treatments is 11 years of age with the permission of a parent or guardian.

Gift Cards Details